Lightship Charter FAQs
How much is the charter programme?
There is a recurring membership fee, which is currently £5.
Is there a minimum rental period?
No there isn't.
How do I cancel?
Simply go to "Manage my membership".
How often will you charge me?
We will charge the membership fee every month and a shipping fee every time you want to have a product sent to you.
How long do I have to return the items when I cancel my membership?
Please return the items within 7 days
Do I have to pay for shipping?
Yes. Shipping costs remain unchanged although returns are free.
What if I change my mind?
We have a cooling off period of 24 hours from time of purchase.