Lightship Charter FAQs

How much is the charter programme?

There is a recurring membership fee, which is currently £5. 

Is there a minimum rental period?

No there isn't.

How do I cancel?

Simply go to "Manage my membership".

How often will you charge me?

We will charge the membership fee every month and a shipping fee every time you want to have a product sent to you.

How long do I have to return the items when I cancel my membership?

Please return the items within 7 days

Do I have to pay for shipping?

Yes. Shipping costs remain unchanged although returns are free.

What if I change my mind?

We have a cooling off period of 24 hours from time of purchase.